Account Associate - State Farm Agent Team Member

Myfairfaxinsurance; Fairfax (VA); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Health insurance

Hiring Bonus

Bonus based on performance

Paid time off

Vision insurance

Dental insurance

Flexible schedule

Training & development

Job summary

A local insurance agency in Fairfax, VA, is seeking an Account Associate - State Farm Agent Team Member to join their team. The role focuses on managing customer accounts, assisting with policy changes, and processing insurance claims. Candidates should have strong organizational skills and excellent customer service abilities. Compensation ranges from $17.00 to $20.00 per hour, with various perks including health insurance and opportunities for advancement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Account Associate - State Farm Agent Team Member

Full Time in Fairfax - VA

Replies within 24 hours

• Simple IRA w/ Employer Match
• Hiring Bonus
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• Competitive salary
• Dental insurance
• Flexible schedule
• Training & development

ABOUT OUR AGENCY

I began my career with State Farm in 2009 and have proudly served the Northern Virginia area since 2011. Our team is deeply rooted in the community, supporting local small businesses and giving back to those in need. During the holidays, we collect toys for local children through Toys for Tots, and throughout the year, we look for ways to make a positive impact close to home. We’re also a pet-friendly office—many of our customers bring their dogs by when they stop in, which always makes the day brighter. At our agency, we believe hard work should be both rewarded and celebrated. You’ll join a young, close-knit team that thrives on collaboration, motivation, and shared success. We keep things fun with regular team outings, lively holiday parties, and a culture built on trust, positivity, and accountability. With five bonus periods each year, there are plenty of opportunities to earn promotions and extra rewards for your performance. This isn’t just a workplace—it’s a team that wins together, supports each other, and takes pride in making a difference every day.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Andrew Elliott - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation: $17.00 - $20.00 per hour.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.