Account Specialist, Inside Sales & Quotes

Espy LLC; United States; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision

401k retirement plan

Flexible spending

Paid holidays

Job summary

Dover Food Retail (DFR) is seeking an Account Representative to support customers, sales teams, and internal groups from Keosauqua, IA. You will translate customer requirements into organizational demand while delivering exceptional service through the full sales cycle, interfacing with engineering and production on technical feasibility.

The role requires a customer-focused mindset, 2+ years in an OEM manufacturing setting, and solid Microsoft Office skills.

Qualifications

• Associate’s degree or 2–3 years’ experience in account management or inside sales.
• Customer-focused with strong communication and organizational skills.
• Familiar with Microsoft Office (Outlook, Excel) and basic HVAC/R knowledge.
• Experience in OEM manufacturing environment preferred.

Responsibilities

• Prepare customer bid packages.
• Determine customer product needs and upsell options.
• Configure complex products in internal software to generate quotations.
• Manage orders through the full sales cycle.
• Provide order status updates to customers.
• Collaborate with engineering, product management, and shipping to resolve issues.
• Liaise with internal departments to answer questions on orders.
• Support customer visits and create customer specification documents.
• Other duties as assigned.

Skills

Customer focus

2 years’ OEM Mfg. experience

Microsoft Office (Outlook, Excel)

Excellent written and verbal comms

Superior organization

Education

Associate’s degree in business-related field

Job description

Dover Food Retail (DFR) is seeking an Account Representative to support customers, sales teams, and internal groups from Keosauqua, IA. You will translate customer requirements into organizational demand while delivering exceptional service through the full sales cycle, interfacing with engineering and production on technical feasibility.

The role requires a customer-focused mindset, 2+ years in an OEM manufacturing setting, and solid Microsoft Office skills.