Account Specialist: Construction Industry Support

Johns Manville; Littleton (CO); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid vacation

Disability coverage

Life insurance

Job summary

Johns Manville is seeking a customer-focused professional to balance multiple tasks and serve customers by phone in a fast-paced environment. The role requires strong communication, attention to detail, and project coordination within the construction industry.

The ideal candidate has either a high school/technical diploma with relevant experience or a bachelor’s degree with some customer-facing exposure. Health benefits and retirement plans are available to eligible employees.

Qualifications

• High School/Technical School Diploma with 5 years of experience in a customer-centric position OR a Bachelor’s degree with 1 year of experience in a customer-centric position.
• Intermediate level of Microsoft Office.
• Excellent written and verbal communication.
• Strong attention to detail, organizational and prioritization skills.

Responsibilities

• Prioritize and multitask to meet deadlines and customer needs.
• Provide problem solving and service to customers via phone in a friendly and efficient manner.
• Apply analytical thinking, problem solving and decision‑making skills.
• Show ambition and collaboration: work independently and as part of a team in a dynamic environment.
• Manage projects within the construction industry.

Skills

Microsoft Office

Customer service

Communication skills

Prioritization

Education

High School Diploma

Bachelor's degree

Job description

Johns Manville is seeking a customer-focused professional to balance multiple tasks and serve customers by phone in a fast-paced environment. The role requires strong communication, attention to detail, and project coordination within the construction industry.

The ideal candidate has either a high school/technical diploma with relevant experience or a bachelor’s degree with some customer-facing exposure. Health benefits and retirement plans are available to eligible employees.