Account Solution Architect: Tech Leader for Customers

Red Hat; Chicago (IL); Remote; CAD 167,000 - 251,000; Full time

Job summary

Red Hat seeks an Account Solution Architect to orchestrate technical strategy for customers across all lifecycle stages. You will become the trusted advisor to customer technical teams and interface with Sales to align technical outcomes with business goals.

The role requires deep experience in Red Hat technologies such as OpenShift, Ansible, and Linux, with a strong emphasis on solution design, customer success, and driving value realization.

Qualifications

• Experience in solution architecture across pre- and post-sales processes.
• Strong communication and executive presentation skills.
• Ability to translate customer needs into Red Hat solutions.
• Willingness to travel as needed.

Responsibilities

• Lead technical discussions and be trusted advisor to customer teams.
• Articulate business impact of technical engagements.
• Collaborate with Sales to address requirements and blockers.
• Develop proposals and respond to RFPs with technical guidance.
• Design solutions aligned to business objectives.
• Drive onboarding and value realization plans with teams.
• Influence account plans and coordinate extended sales team.
• Provide ongoing technical support and guidance.

Skills

Solution architecture

Consultative selling

Sales process

Executive presentation

Customer success

Tools

OpenShift

Ansible

Linux

Cloud

Job description

Red Hat seeks an Account Solution Architect to orchestrate technical strategy for customers across all lifecycle stages. You will become the trusted advisor to customer technical teams and interface with Sales to align technical outcomes with business goals.

The role requires deep experience in Red Hat technologies such as OpenShift, Ansible, and Linux, with a strong emphasis on solution design, customer success, and driving value realization.