Account Services Representative I

ONE80 INTERMEDIARIES INC; Minnesota; Hybrid; USD 36,000 - 48,000; Full time

Job summary

One80 Intermediaries is seeking an Account Services Representative I in Minnesota to ensure accuracy of insurance documentation. You will communicate with agents and lenders to research and verify information, and enter verified data into internal systems.

Responsibilities include maintaining records, reviewing insurance files for compliance, and providing timely support to internal teams and external partners. This is a growth-focused role in a professional office setting.

Qualifications

• High school diploma or equivalent required.
• At least six months of customer service experience.
• Must be able to review and interpret detailed insurance documents and data accurately.
• Frequent communication with external contacts; must convey and receive information effectively.

Responsibilities

• Respond to customer service emails with clear, thoughtful, and thorough resolutions using all available tools and systems.
• Accurately enter verified insurance information into internal systems.
• Ensure compliance with company standards and formatting requirements.
• Review and maintain insurance files through the internal review system.
• Match documentation to appropriate client records by applying critical thinking and analytical skills.
• Assist with departmental projects and other assignments as directed by the Supervisor.

Skills

Customer service

Data entry

Attention to detail

Communication

Education

High school diploma or equivalent

Tools

CRM software

Job description

Are you detail-oriented, highly organized, and customer-focused? Join our team as an Account Services Representative I and play a key role in ensuring the accuracy of insurance documentation.

In this role, you will research and verify insurance information by communicating with agents and lenders, maintain accurate records in our systems, and provide responsive support to internal teams and external partners. If you thrive in a professional office setting, enjoy problem-solving, and are motivated by delivering quality results, this is an excellent opportunity to grow your career with us.

Your Impact:

• Respond to customer service emails with clear, thoughtful, and thorough resolutions using all available tools and systems.
• Accurately enter verified insurance information into internal systems.
• Ensure compliance with company standards and formatting requirements.
• Review and maintain insurance files through the internal review system.
• Match documentation to appropriate client records by applying critical thinking and analytical skills.
• Assist with departmental projects and other assignments as directed by the Supervisor.

Successful Candidates Will Have:

• High school diploma or equivalent required
• Must have at least six months of customer service-related experience
• Must be able to review and interpret detailed insurance documents and data accurately
• Frequent communication with external contacts; must convey and receive information effectively

Pay Range: - The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role.

One80 Intermediaries is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Learn more about working at One80 Intermediaries by visiting our careers page: www.one80.com/careers.

Personal information submitted by California applicants in response to a job posting is subject to One80's California Job Applicant Privacy Notice.

One80 Intermediaries offers exclusive programs and in-house binding authority for property & casualty, financial lines, personal lines, life insurance, medical stop loss risks, travel/accident and health, executive benefits, affinity business and warranty coverage.

We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right.

With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage.

We think of ourselves as a team, so we have teammates-not employees, and leaders-not managers.

Everything we do is about the greater "WE"-never "me". While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission-always doing what is best for our customers.