Account Services Representative I

One80 Intermediaries; Minnesota; On-site; USD 32,000 - 46,000; Full time

Job summary

One80 Intermediaries is seeking an Account Services Representative I to ensure accuracy of insurance documentation. You will verify information by communicating with agents and lenders, and maintain records in internal systems.

In a professional office setting, you will support internal teams and external partners, respond to inquiries, and contribute to departmental projects while applying critical thinking to match documents to client records.

Qualifications

• High school diploma or equivalent required.
• At least six months of customer service experience.
• Ability to review and interpret detailed insurance documents and data.

Responsibilities

• Respond to customer service emails with clear, thorough resolutions using all available tools.
• Enter verified insurance information into internal systems accurately.
• Review and maintain insurance files through the internal review system.
• Match documentation to client records using analytical skills.
• Assist with departmental projects and other tasks as directed by the Supervisor.

Skills

Customer service

Attention to detail

Communication skills

Education

High school diploma or equivalent

Tools

CRM software

Job description

Are you detail-oriented, highly organized, and customer-focused?Join our team as an Account Services Representative I and play a key role in ensuring the accuracy of insurance documentation. In this role, you will research and verify insurance information by communicating with agents and lenders, maintain accurate records in our systems, and provide responsive support to internal teams and external partners. If you thrive in a professional office setting, enjoy problem-solving, and are motivated by delivering quality results, this is an excellent opportunity to grow your career with us.Your Impact:Respond to customer service emails with clear, thoughtful, and thorough resolutions using all available tools and systems.Accurately enter verified insurance information into internal systems.Ensure compliance with company standards and formatting requirements.Review and maintain insurance files through the internal review system.Match documentation to appropriate client records by applying critical thinking and analytical skills.Assist with departmental projects and other assignments as directed by the Supervisor.Successful Candidates Will Have:High school diploma or equivalent requiredMust have at least six months of customer service-related experienceMust be able to review and interpret detailed insurance documents and data accuratelyFrequent communication with external contacts; must convey and receive information effectivelyPay Range:-The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role.One80 Intermediaries is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about working at One80 Intermediaries by visiting our careers page: www.one80.com/careers.Personal information submitted by California applicants in response to a job posting is subject to One80's California Job Applicant Privacy Notice .Recruiting Vendor Disclosure StatementBrown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies (“Recruiting Vendors”). Recruiting Vendors must have a valid written agreement and receive prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.