Account Services Representative

NOBEL Women; Clive (IA); Hybrid; USD 48,000 - 91,000; Full time

Job summary

MCL Talent Partners is recruiting for an entry-level Account Services Representative in the Des Moines metro area to build relationships with local business clients, support client accounts, and explain voluntary workplace benefits.

No prior industry experience is required; structured training, mentorship, licensing support, and ongoing professional development are provided in a client-facing, in-person role.

Qualifications

• Strong communication and interpersonal skills.
• Organized and dependable; comfortable working directly with clients.
• Coachable and able to manage follow-up independently.
• Valid driver’s license and reliable transportation.
• Willingness to complete required state licensing.
• Previous experience in customer service, hospitality, retail, account support, or sales can be helpful but is not required.

Responsibilities

• Build and maintain relationships with local business clients
• Meet with business owners and employees for account consultations
• Explain available voluntary workplace benefit options
• Support client onboarding, enrollment, and ongoing account needs
• Manage appointments, follow-up, and account activity using CRM tools
• Participate in ongoing training, coaching, and professional development

Skills

Communication skills

Interpersonal skills

Organized

Customer-focused

Coachable

Driver's license

Job description

Job Title: Account Services Representative(Entry Level)
Location: Clive, IA | Des Moines Metro
Job Type: Full-Time | In-Person | Client-Facing

About the Role

MCL Talent Partners is recruiting on behalf of a local client expandingits Des Moines-area team.This entry-level position focuses on building relationships with local businesses, supporting client accounts, and helping employers and employees understand available voluntary benefit options.

No prior industry experience is required. The client provides structured training, one-on-one mentorship, licensing support, and ongoing professional development.

This opportunity may be a strong fit for candidates coming from customer service, hospitality, retail, administrative support, account services, or other people-focused backgrounds who want to move into a professional client-facing role.

What You'll Do

• Build and maintain relationships with local business clients
• Meet with business owners and employees for account consultations
• Explain available voluntary workplace benefit options
• Support client onboarding, enrollment, and ongoing account needs
• Manage appointments, follow-up, and account activity using CRM tools
• Participate in ongoing training, coaching, and professional development

Qualifications

• Strong communication and interpersonal skills
• Organized, dependable, and comfortable working directly with clients
• Coachable and able to manage follow-up independently
• Valid driver's license and reliable transportation
• Comfortable traveling locally for client appointments
• Willingness to complete required state licensing
• Previous experience in customer service, hospitality, retail, account support, or sales can be helpful but is not required.

Training Career Development

• Structured onboarding and one-on-one mentorship
• Ongoing client-development and sales coaching
• Professional development and field training
• Opportunities for increased responsibility and advancement based on performance

Compensation

• Commission-only compensationwith uncapped earning potential + performance bonuses
• Target First-Year Range: $48,000 - $91,000+. Depending on individual execution and production.