Account Service Specialist

Circle Logistics, Inc; New Whiteland (IN); On-site; USD 24,000 - 26,000; Full time

Job summary

Circle Logistics, Inc. in Whiteland, Indiana is seeking an Account Service Specialist to ensure accurate billing, complete paperwork, and resolve discrepancies. You will work with an experienced team in a fast-paced, transportation environment where attention to detail makes a real difference.

The role emphasizes organized, accurate, and dependable work with full on-site hours Monday through Friday, 8:00 AM to 5:00 PM, reporting to the Billing Manager.

Qualifications

• High school diploma, GED, or equivalent experience.
• Strong attention to detail and organizational skills.
• Excellent communication and computer skills; ability to multitask in a fast-paced environment.
• Ability to work independently while also being a strong team player.

Responsibilities

• Receive, organize, and match invoices to the correct loads.
• Verify billing information and correct discrepancies or errors.
• Calculate rates, shipment charges, discounts, and applicable billing terms.
• Review and update rate sheets, contracts, and supporting documentation.
• Scan and import invoices and supporting paperwork.
• Prepare and send accurate, itemized invoices and statements.
• Communicate with carriers to obtain missing or corrected billing paperwork.
• Research and resolve transportation accounting discrepancies; reconcile records at month-end.
• Complete data entry and maintain accurate records.
• Maintain SOPs, manuals, spreadsheets, and other department documentation.
• Generate reports using Excel and transportation management systems (TMS).
• Provide occasional operational support to Transportation Coordinators.
• Take on additional projects and responsibilities as assigned.

Skills

Billing experience

Attention to detail

Organizational skills

Excellent communication

Multitasking

Team player

Education

High school diploma or GED

Tools

Excel

TMS

Job description

Detail-oriented. Organized. Ready to keep things moving?

If you're the person who catches the number everyone else missed, loves getting the details right, and can keep multiple priorities moving at once, we want to talk to you.

Circle Logistics is looking for a Account Service Specialist to join our Whiteland team. This is a great opportunity for someone with billing experience who enjoys a fast-paced environment and wants to be part of a growing transportation company.

You'll play an important role in making sure loads are billed accurately, paperwork is complete, discrepancies are resolved, and our billing process stays on track.

This isn't a role where you're just pushing paperwork around. Your work directly impacts the accuracy and efficiency of our operation.

You'll work alongside an experienced team in a transportation environment where things move quickly, priorities can change, and attention to detail makes a real difference.

If you're ready for a role where being organized, accurate, and dependable actually matters, we'd love to hear from you.

What You'll Do

• Receive, organize, and match invoices to the correct loads
• Verify billing information and correct discrepancies or errors
• Calculate rates, shipment charges, discounts, and applicable billing terms
• Review and update rate sheets, contracts, and supporting documentation
• Scan and import invoices and supporting paperwork
• Prepare and send accurate, itemized invoices and statements
• Communicate with carriers to obtain missing or corrected billing paperwork
• Research and resolve transportation accounting discrepanciesReconcile accounting records at month-end
• Complete data entry and maintain accurate records
• Maintain SOPs, manuals, spreadsheets, and other department documentation
• Generate reports using Excel and transportation management systems (TMS)
• Provide occasional operational support to Transportation Coordinators
• Take on additional projects and responsibilities as assigned

What We're Looking For

Required:

• High school diploma, GED, or equivalent experience
• Strong attention to detail and organizational skills
• Excellent communication and computer skillsAbility to multitask and prioritize in a fast-paced environment
• Ability to work independently while also being a strong team player

Preferred:

• Understanding of transportation billing, rates, contracts, and tariffs
• Experience working with a TMS
• Naturally double-check your work because accuracy matters
• Can spot a discrepancy and aren't afraid to dig in until you figure it out
• Enjoy working with numbers, paperwork, systems, and details
• Can juggle multiple priorities without losing track of the little things
• Communicate professionally with carriers, coworkers, and customers
• Look for ways to make processes faster, cleaner, and more efficient
• Take ownership of your work and don't need someone standing over your shoulder
• Bring a positive attitude and understand that integrity and honesty aren't optional
• Location: Whiteland, Indiana
• Schedule: Monday-Friday, 8:00 AM-5:00 PM
• Pay: $17.50- $19/ hr
• Work Environment: Onsite office
• Reports To: Billing Manager
• Direct Reports: None
• Travel: None required
• License: None required