Account Representative - State Farm Agent Team Member Huntington Beach - CA

Keegan Ferraro Insurance Agency Inc; Huntington Beach (CA); On-site; USD 35,000 - 65,000; Full time

Benefits offered by this job

Paid time off

Salary plus commission/bonus

Growth potential/opportunities for ADV

Job summary

Keegan Ferraro - State Farm Agent is seeking an Account Representative to support daily operations and customer success in Huntington Beach, CA. This role focuses on building client relationships and bridging customer needs with agency teams.

As a team member, you will market relevant products, respond to inquiries, and help drive growth through proactive service and sales activity. This is a full-time, non-remote position with room for advancement.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience managing client relationships is preferred.
• Excellent communication skills - written, verbal, and listening.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Client relationship management

Marketing orientation

Excellent communication

Customer service oriented

Anticipate customer needs

Relate to customers

Job description

Account Representative - State Farm Agent Team Member

Full Time in Huntington Beach - CA

Replies within 24 hours

• 401(k) matching
• Bonus based on performance
• Paid time off
• Parental leave

ROLE DESCRIPTION ***This is NOT a remote position***

As an Account Representative - State Farm Agent Team Member for Keegan Ferraro - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Experience managing client relationships is preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• Dedicated to customer service
• Able to anticipate customer needs
• Able to effectively relate to a customer

BENEFITS

• Paid time off (holidays and personal/sick days)
• Salary plus commission/bonus
• Growth potential/opportunities for advancement within my agency

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.