Account Representative - State Farm Agent Team Member

State Farm Agent; Wilmington (DE); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Hourly pay plus commission/bonus

Paid time off (vacation and personal/sick days)

Job summary

State Farm Agent in Wilmington, DE is seeking an Account Representative to enhance customer experience and support business growth. This role involves providing friendly service, educating clients on insurance options, and developing leads to meet customer needs.

The ideal candidate should be self-motivated, possess excellent communication skills, and be enthusiastic about helping customers with their financial and insurance needs. Coaching and tools will be provided to support your success in this rewarding role.

Qualifications

• Must be able to acquire Property and Casualty and Life and Health licenses.
• Strong ability to interact with customers and understand their needs.
• Enthusiastic about insurance and financial products.

Responsibilities

• Provide accurate, friendly customer service and support for various insurance inquiries.
• Educate customers on insurance options and requirements.
• Develop leads and market relevant products and services.

Skills

Excellent communication skills

Customer service orientation

Self-motivation

Teamwork

Ability to multi-task

Job description

Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-star who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Benefits

• Hourly pay plus commission/bonus
• Paid time off (vacation and personal/sick days)

Requirements

• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Self-motivated
• Dedicated to customer service
• Ability to work in a team environment
• Ability to multi-task
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Wilmington, DE And Help Customers With Their Insurance And Financial Services Needs, Including

Insurance & Financial Services

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.