Account Representative - State Farm Agent Team Member

Martycallahan; United States; Remote; USD 20,664 - 24,108; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Home office stipend

Opportunity for advancement

Competitive salary

Training & development

Job summary

A local insurance agency is seeking an Account Representative to enhance customer relations and support agency operations. The role includes providing information about insurance products, assisting with policy applications, and maintaining accurate customer records. Ideal candidates will possess strong communication skills and prior customer service or sales experience. Competitive hourly compensation is offered, along with various benefits and the opportunity for career advancement.

Qualifications

• Experience in customer service or sales preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.
• Inbound calls handling and route calls to team members.
• Weekly training updates with staff.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Job description

Account Representative - State Farm Agent Team Member

Full Time in Temporarily Remote - US

• 401(k)
• 401(k) matching
• Bonus based on performance
• Home office stipend
• Opportunity for advancement
• Competitive salary
• Training & development

ROLE DESCRIPTION As an account representative at Marty Callahan State Farm, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.
• Inbound calls handling and route calls to team members
• weekly training updates with staff

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.

Work remote temporarily due to COVID-19.

Compensation $15.00 - $17.50 per hour

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