Account Representative - State Farm Agent Team Member

Mike Watson - State Farm Agency Intern; Tampa (FL); On-site; USD 21,000 - 30,000; Part time

Job summary

Mike Watson - State Farm Agency Internship is seeking an Account Representative to support daily business operations and customer success. You will develop leads, schedule appointments, and identify customer needs while marketing State Farm products and services to meet those needs.

The role emphasizes building lasting customer relationships and delivering proactive, friendly service. The position focuses on growing the office through meaningful customer relations and effective communication,

Qualifications

• Experience in sales is preferred.
• Experience with managing customer relationships is preferred.
• Interest in marketing products and services based on customer needs.
• Strong written and verbal communication skills; active listening.
• Dedicated to delivering excellent customer service.
• Ability to anticipate customer needs.
• Strong interpersonal skills and ability to relate to customers.
• Property & Casualty license.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about product availability, coverage, policy changes, and billing.

Skills

Sales experience

Communication skills

Customer service mindset

Prospecting ability

Job description

ROLE DESCRIPTION:

As an Account Representative - State Farm Agent Team Member for Mike Watson - State Farm Agency Intern, you are vital to daily business operations and customers’ success. You help grow our office through meaningful customer relations, You improve the lives of State Farm customers by proactively marketing relevant products and services to help meet their needs.

Grow your career as you better your community. As an attentive, sociable, and results -minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.