Account Representative - State Farm Agent Team Member

Mike Fabert - State Farm Agent; Cleveland Heights (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Mike Fabert State Farm Agent is seeking an Account Representative to support day-to-day agency operations and customer success in Cleveland Heights. You will inform clients about insurance options, guide them through applications and renewals, and respond to inquiries while maintaining precise customer records.

As a proactive, sociable, and sales-oriented professional, you will grow our client relationships and contribute to community-oriented outcomes.

Qualifications

• Strong communication and interpersonal abilities essential for customer interactions.
• Ability to multitask and manage details across multiple accounts.
• Prior experience in customer service or sales is preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Multitasking

Job description

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

ROLE DESCRIPTION

As an Account Representative for Mike Fabert State Farm, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.