Account Representative - State Farm Agent Team Member

Nolan Weber Insurance Agency; Marietta (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Nolan Weber - State Farm Agency Intern is seeking an Account Representative to help grow the office through meaningful customer relations and proactive marketing of State Farm products. You will assist daily operations and support customers with policy questions, changes, billing, and claims guidance in a friendly, professional manner.

The role emphasizes service, relationship-building, and a proactive approach to understanding customer needs and offering relevant solutions.

Qualifications

• Experience in sales or customer-facing roles preferred.
• Strong communication and listening skills.
• Ability to identify customer needs and offer suitable solutions.
• Proactive, friendly, and customer-focused approach.

Responsibilities

• Develop leads, schedule appointments, and market products to meet customer needs.
• Establish and nurture customer relationships; follow up as needed.
• Provide prompt, accurate, and friendly service, including handling inquiries about coverages, billing and changes.
• Support lasting customer relations through reliable, proactive communication.

Skills

Sales experience

Customer relationship management

Communication

Marketing products

Education

Property & Casualty license

Job description

ROLE DESCRIPTION:

As an Account Representative - State Farm Agent Team Member for Nolan Weber - State Farm Agency Intern, you are vital to daily business operations and customers’ success. You help grow our office through meaningful customer relations, You improve the lives of State Farm customers by proactively marketing relevant products and services to help meet their needs.

Grow your career as you better your community. As an attentive, sociable, and results -minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.