Account Representative - State Farm Agent Team Member

Jared Spencer - State Farm Agent; Sanford (NC); Sur place; USD 32 000 - 52 000; Plein temps

Avantages offerts par ce poste

License reimbursement

Simple IRA

Health insurance

Advancement opportunities

Paid time off

Training & development

401(k)

Performance bonus

Competitive salary

Flexible schedule

Résumé du poste

Jared Spencer - State Farm Agent is seeking an Account Representative to support daily operations and customer success. The role focuses on growing the agency through meaningful customer relations and serving as a liaison between customer needs and agency departments.

The position involves proactively marketing relevant products and services, building lasting customer relationships, and providing friendly, prompt service. The team emphasizes coaching, development, and work-life balance.

Qualifications

• Experience in sales (inside, outside, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Excellent written and verbal communication skills.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to relate to customers.
• Property & Casualty license required.

Responsabilités

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Connaissances

Sales experience

Customer relationships

Communication skills

Anticipate customer needs

Team player

Description du poste

Benefits:

• License Reimbursement
• Simple IRA
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2015 and currently lead a close-knit team of three. Before becoming a State Farm agent, I worked in executive banking. After seeing several friends (and eventually my wife), build successful careers as State Farm agents, I decided to pursue agency ownership myself.

Our agency offers health benefits, a Simple IRA, paid time off, licensing reimbursement, and a strong commitment to work-life balance. We believe in giving our team the support and resources they need to grow while also encouraging independence and ownership of their roles.

Our office has a performance-driven culture with a strong emphasis on coaching and professional development. I’m looking for someone who is growth-oriented, receptive to coaching, and confident taking initiative without needing constant direction. Empathy is also important to us - we want someone who works hard, focuses on solutions, and genuinely cares about the people they serve.

ROLE DESCRIPTION:

As Account Representative for Jared Spencer - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.