Account Representative - State Farm Agent Team Member

Sunny Susanto - State Farm Agent; San Jose (CA); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Growth potential

Paid time off

Career-building experience

Job summary

Sunny Susanto - State Farm Agent in San Jose is seeking an Account Representative to join their team. The role emphasizes exceptional customer service and offers opportunities for internal growth. You will handle customer inquiries and provide insurance information while working closely with a dedicated team.

The ideal candidate is customer-focused with strong communication skills. Benefits include paid time off and valuable career-building experiences. Compensation ranges from $20 to $25 per hour.

Qualifications

• Dedicated to providing exceptional customer service.
• Able to relate to customers and anticipate their needs.
• Excellent communication skills to assist customers.

Responsibilities

• Establish and maintain relationships with customers.
• Provide prompt and accurate customer service.
• Educate customers about insurance options.

Skills

Customer service dedication

Effective communication

Proactive problem-solving

Job description

Future Opening: Account Representative - State Farm Agent Team Member

ROLE DESCRIPTION:

As an Account Representative with Sunny Susanto State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem‑solving

BENEFITS:

• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Valuable career‑building experience

Compensation: $20.00 - $25.00 per hour

We are located in San Jose, CA and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance