Receptionist - State Farm Agent Team Member

Sunny Susanto - State Farm Agent; San Jose (CA); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Growth potential

Paid time off

Career-building experience

Job summary

Sunny Susanto - State Farm Agent in San Jose, CA is seeking a receptionist to deliver exceptional client experiences. This role emphasizes customer relationships, prompt service, and educating customers about their insurance options. Ideal candidates will possess strong communication skills and a dedication to customer service.

Benefits include growth potential, paid time off, and valuable career-building experience. Compensation is $18.00 per hour, providing a solid step towards a prosperous career in insurance.

Qualifications

• Dedicated to customer service.
• Able to effectively relate to customers and anticipate their needs.
• Excellent communication skills for coordinating with team members.
• Proactive in problem-solving.

Responsibilities

• Establish and maintain customer relationships.
• Provide accurate and friendly customer service.
• Educate customers about insurance options.
• Efficiently meet customer needs while promoting business development.

Skills

Customer service orientation

Effective communication

Proactive problem-solving

Job description

ROLE DESCRIPTION

As a receptionist with Sunny Susanto State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

BENEFITS

• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Valuable career-building experience

Compensation: $18.00 per hour

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in San Jose, CA and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance