Account Representative - State Farm Agent Team Member

State-Farm-319b4913; Saint Joseph (MO); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

License paid by agency

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Will Woods - State Farm Agent in Missouri seeks an Account Representative who thrives in a customer-focused environment. You will grow the agency by building meaningful relationships, handling inquiries, and connecting client needs with appropriate State Farm products and services.

The role emphasizes proactive outreach and accurate documentation. If you bring sales experience and strong communication, you will fit well.

Qualifications

• Experience in sales or customer-facing roles.
• Experience in managing customer relationships.
• Interest in marketing products based on customer needs.
• Strong written and verbal communication.
• Dedicated to customer service.
• Able to anticipate and relate to customer needs.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products.
• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly service including inquiries about coverage, billing, and changes.
• Promote long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Communication skills

Customer service orientation

Identify customer needs

Job description

Benefits

• License Paid by Agency
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION

As Account Representative for Will Woods - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.