Account Representative - State Farm Agent Team Member

Dominic Schillace - State Farm Agent; Royse City (TX); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Vision insurance

401(k) matching

Bonus based on performance

Dental insurance

Job summary

Dominic Schillace - State Farm Agent is seeking an Account Representative to support daily operations and customer success in Royse City, Texas. You will grow the agency by building meaningful customer relationships and serving as a liaison between customer needs and agency departments.

You will proactively market relevant insurance and financial products to improve clients' lives while delivering prompt, friendly service and pursuing new opportunities to help customers achieve their goals.

Qualifications

• Experience in sales (inside/outside) or retail preferred.
• Experience managing customer relationships preferred.
• Interest in marketing products based on customer needs.
• Excellent written, verbal, and active listening skills.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly service including inquiries about coverage, billing, and policy changes.
• Promote lasting customer relations.

Skills

Sales experience

Customer relationships

Communication skills

Customer service dedication

Anticipate customer needs

Relate to customers

Job description

Benefits:

• Health insurance
• Paid time off
• Training & development
• Vision insurance
• 401(k) matching
• Bonus based on performance
• Dental insurance

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

Role Description

As Account Representative for Dominic Schillace - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license (Not required to apply).