Account Representative - State Farm Agent Team Member

Lanse Delara - State Farm Agent; Tempe (AZ); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Company parties

Flexible schedule

Free food & snacks

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Wellness resources

Job summary

Lanse Delara - State Farm Agent in Tempe, AZ is seeking an Account Representative to support daily operations, build relationships with customers, and promote relevant insurance and financial products.

You will develop leads, schedule appointments, and provide prompt, friendly service while maintaining compliance and striving for long-term client satisfaction.

Qualifications

• Experience in sales or customer service is preferred.
• Strong communication and listening skills.
• Property & Casualty license or willingness to obtain license.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about product availability, eligibility, coverages, policy changes, and billing clarification.

Skills

Sales experience

Customer service

Communication skills

Active listening

Customer relationship management

Ambition to advance

Problem solving

Job description

Benefits:

• 401(k) matching


• Bonus based on performance


• Company parties


• Flexible schedule


• Free food & snacks


• Opportunity for advancement


• Paid time off


• Signing bonus


• Training & development


• Wellness resources

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Lanse Delara - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow your agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.


• Establish customer relationships and follow up with customers, as needed.


• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, and billing clarification.


• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.


• Experience in managing customer relationships preferred.


• Interest in marketing products and services based on customer needs.


• Communication skills - written, verbal, and listening.


• Dedicated to customer service.


• Able to anticipate customer needs.


• Able to effectively relate to customers.


• Property & Casualty license.