Account Representative - State Farm Agent Team Member

Amanda Hagood - State Farm Agent; Raleigh (NC); On-site; USD 32,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Amanda Hagood - State Farm Agent is looking for an Account Representative to join our team in Raleigh. You will build relationships with customers, explain insurance products, assist with applications and renewals, and help grow the agency through proactive service.

We value communication, organization, and a customer-first mindset. Enjoy a supportive culture, competitive pay, benefits, and opportunities for advancement.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Customer service or sales experience

Job description

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I opened my agency in 2013 and lead a team of seven with a strong purpose behind what we do. Before becoming an agent, I worked in Yellow Pages sales. After a serious accident in 2006 that required three surgeries and months away from work, I experienced firsthand how important proper insurance education truly is and how often people don’t receive it. That experience shaped my mission as an agent: to make sure customers fully understand their protection and are never left in the dark.

Outside of the office, I enjoy adventure and trying new things-I’ve reeled in a 110-pound tuna in Hawaii and even gone skydiving. That same drive and determination shows up in how I lead and grow my agency.

For our team, we offer PTO, a Simple IRA, health benefits, licensing reimbursement, and a strong focus on work-life balance. Our office culture is supportive, growth-oriented, and centered around making a real difference. We’re currently looking to add multiple team members who want to grow with the agency, build meaningful careers, and be part of a team driven by purpose and opportunity.

ROLE DESCRIPTION

As Account Representative - State Farm Agent Team Member for Amanda Hagood - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.