Account Representative - State Farm Agent Team Member

Jordan Goebel - State Farm Agent; Ann Arbor (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Jordan Goebel - State Farm Agent is seeking an Account Representative to grow the agency through meaningful customer relations and proactive marketing of products and services. You will contribute to the team's success by building trust with clients and promoting relevant offerings in a supportive, growth-driven environment.

As part of our small but ambitious agency, you will handle policy applications and renewals, provide information about insurance options, maintain records, and respond

Qualifications

• Strong customer service or sales experience preferred.
• Excellent communication and interpersonal skills.
• Detail-oriented with ability to multitask in a fast-paced environment.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication & interpersonal skills

Detail-oriented

Multitasking

Customer service or sales experience

Job description

Benefits:

• License Reimbursement
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

Our agency opened in April 2026 and is a growing team of three with strong momentum and opportunity ahead. Before becoming a State Farm agent, I worked as a team member and participated in the Agent Aspirant program, building a solid foundation for success. I’m also a third-generation State Farm agent, so this business is something I truly value. I played college football at Valparaiso University and enjoy staying active. I’m engaged, have a dog, and value both family and personal growth. For our team, we offer two weeks of PTO, health benefits, a Simple IRA, reimbursement for licensing costs, performance incentives, training and professional development, along with occasional team lunches and coffee in the office. Our office culture is driven, professional, and growth-focused. We’re looking for someone who is motivated, ambitious, and not satisfied with the basics - someone who brings strong customer service skills, takes pride in their work, and wants to grow into a successful long-term career.

ROLE DESCRIPTION:

As Account Representative - State Farm Agent Team Member for Jordan Goebel - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.