Account Representative - State Farm Agent Team Member

Josh Auger - State Farm Agency Intern; Raleigh (NC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Paid time off

Training & development

Job summary

Josh Auger - State Farm Agency is seeking an Account Representative Team Member for an agency internship. You will help grow the office through customer relations and proactive marketing of relevant products and services to meet client needs.

The role emphasizes attentive service, effective communication, and the ability to relate to customers while supporting daily agency operations and growth.

Qualifications

• Experience in sales or customer-facing roles preferred.
• Ability to build and maintain customer relationships.
• Strong written and verbal communication, listening skills.
• Dedicated to delivering excellent customer service.

Responsibilities

• Develop leads and schedule appointments to market products and services.
• Establish and follow up with customer relationships as needed.
• Provide prompt, accurate, and friendly service including inquiries about coverage, billing, and policy changes.
• Promote long-lasting customer relations and growth of the office.

Skills

Sales experience

Customer relationships

Communication skills

Customer service

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Paid time off
• Training & development

ROLE DESCRIPTION:

As an Account Representative - State Farm Agent Team Member for Josh Auger - State Farm Agency Intern, you are vital to daily business operations and customers’ success. You help grow our office through meaningful customer relations, You improve the lives of State Farm customers by proactively marketing relevant products and services to help meet their needs.

Grow your career as you better your community. As an attentive, sociable, and results -minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.