Account Representative - State Farm Agent Team Member

Staci Werlau - State Farm Agent; City of Olean (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Performance bonuses

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Staci Werlau - State Farm Agent is seeking an Account Representative to enhance customer relations and handle daily operations. This role involves providing information about insurance products, assisting with policy applications, and responding to customer inquiries promptly.

The ideal candidate possesses strong communication and interpersonal skills, and is detail-oriented with a knack for multitasking. Join our close-knit team focused on success and support.

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented and able to multitask effectively.
• Customer service or sales experience preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Strong communication skills

Interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in 2022 after spending 13 years as a State Farm team member, and today we’re a close-knit team of three. I’m very family-oriented, and that naturally shapes the way our office operates—supportive, flexible, and focused on helping each other succeed.

I offer a Simple IRA, a health stipend, licensing reimbursement, and a healthy work‑life balance for my team. In our agency, we look for team members who can juggle multiple responsibilities, stay focused on their goals, and appreciate a family-style environment where everyone pitches in.

If you’re driven, dependable, and ready to grow, you’ll fit right in here.

Role Description

As an Account Representative – State Farm Agent Team Member for Staci Werlau – you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services, and by staying attentive, sociable, and sales-minded.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.