Account Representative - State Farm Agent Team Member

Ryan Mosley - State Farm Agent; Perry (GA); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Ryan Mosley - State Farm Agent in Georgia is seeking an Account Representative to grow our agency through meaningful customer relations, identifying needs and marketing relevant products and services.

You will develop leads, schedule appointments, build relationships, and deliver prompt, friendly service across inquiries about coverages, eligibility, and billing. A collaborative, team-oriented environment with opportunities for professional development and advancement.

Qualifications

• Experience in sales is preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Marketing interest

Communication skills

Customer service oriented

Ability to relate to customers

Job description

Benefits:

• Simple IRA
• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2018 and currently lead a team of three. Before becoming an agent, I worked as a State Farm team member, which gave me the experience and passion to build my own agency. I'm a graduate of Valdosta State University, a lifelong resident of the Middle Georgia area, married with two children, and enjoy golfing, the outdoors, and baseball.

Being involved in our community is important to me. Our agency actively participates in two to three local events each month, and we enjoy building relationships while supporting the downtown community we proudly serve.

Our agency offers a Simple IRA, a flexible work environment, professional development opportunities, and regular team-building events. I'm committed to investing in my team's success and creating opportunities for personal and professional growth.

Our culture is family-oriented, collaborative, and built on helping one another succeed. I'm looking for someone who enjoys working as part of a team, contributes to a positive environment, and genuinely enjoys helping others. If you're looking for a supportive agency where you can grow and make a difference, we'd love to meet you.

ROLE DESCRIPTION:

As an Account Representative for Ryan Mosley - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.