Account Representative - State Farm Agent Team Member

Ryan Hassinger - State Farm Agent; Chalfont (PA); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Simple IRA

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Job summary

Ryan Hassinger - State Farm Agent is seeking an Account Representative to support daily operations and customer success. You will grow the agency through meaningful customer relations and act as a liaison between customer needs and agency departments, marketing relevant products and services to improve lives.

You will develop leads, establish relationships, and provide prompt, friendly service to inquiries about coverage, billing, and policy changes while supporting long-term customer

Qualifications

• Interest in marketing products and services based on customer needs.
• Strong communication, written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to relate to customers.
• Experience in sales preferred.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Marketing interest

Communication skills

Customer service

Anticipate needs

Customer rapport

Sales experience

Job description

Benefits:

• Simple IRA
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary

ABOUT OUR AGENCY:

I opened my agency in 2021 and currently lead a team of six. Before becoming an agent, I owned a fitness company, which taught me the value of leadership, discipline, and helping people achieve their goals. The flexibility, growth potential, and opportunity to build a long-term career were what drew me into the insurance industry.

I graduated from Pennsylvania State University and enjoy spending time on the golf course whenever I can. Our agency is also very active in the community through sponsorships, golf outings, and fundraising efforts that support local schools and organizations.

We offer PTO, paid major holidays, health benefits, a Simple IRA, life insurance, and disability coverage. We believe in supporting our team both professionally and personally while creating opportunities for long-term growth. Our culture is positive, energetic, and growth-oriented. I’m looking for someone who is coachable, assertive, and brings a strong attitude and work ethic every day.

One thing I often tell people is: if you’ve ever felt unsure about what to do after high school or college, the insurance industry can be an incredible career path. It offers stability, growth, earning potential, and the opportunity to make a real impact in people’s lives. If you’re motivated to learn, work hard, and build a future, our team could be a great place to start.

ROLE DESCRIPTION:

As Account Representative for Ryan Hassinger - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Experience in sales preferred.