Account Representative - State Farm Agent Team Member

Steve Metzler; Pennsylvania; On-site; USD 50,000 - 70,000; Full time

Job summary

An established industry player is seeking a Customer Relations Representative to join their team in Pittsburgh, PA. This full-time role focuses on generating exceptional customer experiences and supporting the growth of a successful insurance agency. You will be responsible for resolving customer inquiries, maintaining records, and coordinating with team members. The company offers a supportive environment with opportunities for advancement and a range of benefits, including health insurance and paid time off. If you are customer-focused and eager to grow your career, this is the perfect opportunity for you.

Benefits

Licensing paid by agency

Health insurance

Opportunity for advancement

Paid time off

Flexible schedule

Training & development

Bonus based on performance

Qualifications

• Strong communication and problem-solving skills are essential.
• Customer service experience preferred for this role.

Responsibilities

• Manage customer inquiries and resolve issues effectively.
• Coordinate with departments to ensure customer satisfaction.

Skills

Communication Skills

Problem-Solving Skills

Customer Service Experience

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Pittsburgh, PA

• Licensing paid by agency
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Steve Metzler - State Farm Agent, you will generate exceptional customer experiences that support the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a good fit. You will resolve customer inquiries, coordinate with team members, and anticipate community needs, enhancing your career in the process.

We look forward to connecting with you if you are customer-focused and empathetic. There are internal growth opportunities for driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain and update customer records.
• Assist with customer retention strategies.
• Coordinate with departments to ensure satisfaction.

Qualifications

• Strong communication and problem-solving skills.
• Customer service experience preferred.
• Ability to handle high-stress situations calmly.

Compensation: $50,000 - $70,000 per year

Additional Benefits

• Flexible schedule
• Training & development

Note: State Farm agents are independent contractors who hire their own employees. Employees are not State Farm employees. Agents are responsible for employment decisions.

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