Account Representative - State Farm Agent Team Member

Tarcia Troup - State Farm Agent; Peachtree City (GA); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

Advancement opportunities

Paid time off

Training & development

Performance bonus

Competitive salary

Flexible schedule

Job summary

Tarcia Troup - State Farm Agent in Peachtree City, GA is seeking an Account Representative to grow the agency through meaningful customer relations and proactive marketing of products and services. You will support daily operations and help customers with their coverage needs.

You'll join a team that values coaching, reliability, and a positive workplace. The role emphasizes building relationships, identifying opportunities, and delivering prompt, friendly service while supporting the agency's

Qualifications

• Sales experience preferred.
• Experience in managing customer relationships preferred.
• Strong written and verbal communication skills.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to meet those needs.
• Establish and maintain customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about product availability, coverages, changes, transfers, bills.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Communication skills

Customer service

Job description

Benefits:

• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

About our agency:

I opened my agency in 2014 and currently lead a team of seven. Before becoming a State Farm agent, I worked in education, and that background continues to influence how I lead and develop my team today. I’m a Georgia State University graduate, married, and a proud mom of two daughters.

Community involvement is important to me both personally and professionally. I’m a member of Sigma Gamma Rho Sorority, Inc. and Jack and Jill of America, and I stay actively involved in giving back through both organizations.

Our agency offers licensing reimbursement, a strong commitment to work-life balance, and plenty of small touches that make the office enjoyable, including free snacks and celebrations for team and individual milestones. We believe accomplishments deserve to be recognized and that a positive workplace makes a difference.

Our office is energetic, optimistic, and built around teamwork and development. We embrace an "each one, teach one" mentality-sharing knowledge, helping each other improve, and contributing to the success of the entire team. I’m looking for someone who is disciplined, reliable, hardworking, and motivated to succeed. The ideal person is a coachable, outgoing go-getter who brings positive energy, adapts when needed, and enjoys being part of a team. If you’re driven to grow while helping the people around you grow too, we’d love to meet you.

Role description:

As an Account Representative for Tarcia Troup - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Qualifications:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.