Account Representative - State Farm Agent Team Member

Angela Marlett - State Farm Agent; Laurens (SC); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Angela Marlett - State Farm Agent in Laurens, SC is seeking an Account Representative to grow the agency through meaningful customer relations and by linking customer needs with appropriate products and services. You will act as a bridge between customers and agency departments, helping people protect what matters most.

The ideal candidate has sales experience, strong communication skills, and a customer-service mindset.

Qualifications

• Experience in sales is preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Excellent written, verbal, and listening communication skills.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about product availability, coverage, changes, transfers, billing, and claims.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Marketing products

Communication skills

Customer service orientation

Anticipation of needs

Interpersonal skills

Job description

Benefits:

• License reimbursement


• 401(k)


• Bonus based on performance


• Competitive salary


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development

About our agency:

I opened my agency in 1998 and currently lead a close-knit team of three. Before becoming an agent, I worked as a team member in another State Farm agency, giving me firsthand experience in the business. I'm a graduate of the University of North Florida, have three children and two grandchildren, and enjoy spending time with my pets and horses.

Being part of our community is important to us. Our agency participates in local traditions like the BBQ Festival, Squealing on the Square, the Reindeer Run, and the annual Christmas parade.

We offer a 401(k), health stipend, paid time off, paid holidays, and licensing reimbursement. We believe in supporting our team and creating an environment where people can build rewarding, long-term careers.

Our culture is team-oriented, goal-driven, and centered on helping people. I'm looking for someone who is hungry to succeed, passionate about helping customers protect what matters most, and motivated to achieve goals while contributing to the success of the entire team.

Role Description:

As an Account Representative for Angela Marlett - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.


• Establish customer relationships and follow up with customers, as needed.


• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.


• Promote successful and long-lasting customer relations.

Qualifications:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.


• Experience in managing customer relationships preferred.


• Interest in marketing products and services based on customer needs.


• Communication skills - written, verbal, and listening.


• Dedicated to customer service.


• Able to anticipate customer needs.


• Able to effectively relate to customers.