Account Representative - State Farm Agent Team Member

Ryan Paulson - State Farm Agent; Oregon; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Dental insurance

Job summary

Ryan Paulson - State Farm Agent is seeking a results-driven Account Representative to convert leads into lasting customer relationships. You will explain insurance options, gather client needs, and present solutions that fit their goals.

Responsibilities include handling policy applications, renewals, and inquiries while maintaining accurate records. The role emphasizes proactive outreach by call, text and email to grow the agency's client base and drive service excellence.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.
• Willingness to learn and adapt in a dynamic environment.

Responsibilities

• Provide information about insurance products and services.
• Assist clients with policy applications and renewals.
• Handle client inquiries and provide timely responses.
• Maintain accurate records of client interactions.

Skills

Strong communication

Customer service

Multitasking

Job description

Benefits:

• Salary Plus Commission
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Dental insurance

About our agency:

I’ve been with State Farm since 2006 and opened our first office in Clackamas, OR in April 2011. Since then, we’ve grown into a strong team of eight full-time team members who take pride in delivering exceptional service and supporting one another every day.

My journey with State Farm started early - I worked part-time as a team member during summer and holiday breaks while in school, then full-time after graduating, and was selected to become an agent at age 24. I earned my degree in Business Finance from Washington State University, and that foundation has helped shape how I run and grow the agency today.

Outside of work, I enjoy staying active and spending time with my family. I coach my daughter’s soccer team, love getting out to the ski slopes in the winter, and enjoy following sports year-round. I’m also involved in my church, where I volunteer in the kids ministry.

For our team, we offer paid time off, health and dental plans, a retirement plan, and reimbursement for licensing costs. We also provide opportunities for additional paid licensing, certifications, and ongoing training to support long-term growth. Beyond the benefits, we enjoy occasional team happy hours, often paired with fun activities or games to stay connected and celebrate together.

Our culture is collaborative, supportive, and growth-focused. We’re committed to investing in our team’s success while maintaining a positive and engaging work environment. If you’re looking for a place where you can grow, feel connected, and be part of a team that truly enjoys working together, this could be a great fit for you.

Role Description:

We are looking for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships.

As our Account Representative - State Farm Agent Team Member, Sales Team Member, your knowledge of insurance products and industry trends equips you to communicate directly with customers, identify their needs, and market products or services that maximize value. You may also assist in developing strategies and establishing quotas for our agency.

This position focuses on prospecting new customers to our agency through call, text, and email. Quoting new customers and multi-lining them to additional services we offer that fit their needs. Team members are empowered to become confident lead generators and trusted resources for our customers.

Responsibilities:

• Provide information about insurance products and services.
• Assist clients with policy applications and renewals.
• Handle client inquiries and provide timely responses.
• Maintain accurate records of client interactions.

Qualifications:

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.