Account Representative - State Farm Agent Team Member

Dan Dougherty; Newark (DE); Presencial; USD 40 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

License paid by agency

Simple IRA

Health insurance

Paid time off

Holidays off

Licensing costs paid up front

Training & development

Bonus based on performance

Flexible schedule

Resumo da oferta

Dan Dougherty State Farm Agent is looking for an Account Representative to support daily operations and help customers achieve their goals through meaningful relationships and cross-department collaboration.

You will promote relevant products and services while ensuring a high level of service and satisfaction for clients. A self-motivated, friendly, and learning-oriented attitude is valued, with opportunities for advancement and recognition.

Qualificações

• Experience in sales or telemarketing preferred.
• Experience managing customer relationships preferred.
• Interest in marketing products based on customer needs.
• Strong written and verbal communication skills.
• Dedicated to customer service and satisfaction.
• Able to anticipate customer needs and respond effectively.
• Able to relate well to diverse customers.
• Property & Casualty license required.

Responsabilidades

• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service across inquiries, eligibility, coverages, changes, transfers, and billing.

Conhecimentos

Sales experience

Customer relationships

Marketing products

Communication skills

Customer service

Anticipate needs

Relate to customers

P&C license

Descrição da oferta de emprego

Benefits:

• License Paid by Agency
• Simple IRA
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

I opened my first agency in 2008 and expanded with a second office in 2025. Today, I lead a team of 12 across both locations. Before becoming a State Farm agent, I worked in Corporate Finance. I was drawn to agency ownership because I wanted to build my own business and have greater control over my future.

I'm a graduate of both the University of Delaware and Villanova University, married, and a proud father of three. Giving back is important to our team, and we're proud to support organizations including our local food bank and the Autism Society of Delaware.

Our agency offers health benefits, a Simple IRA, paid time off, holidays off, licensing costs paid up front, and a strong commitment to work-life balance. We also believe in recognizing and rewarding team members who perform at a high level.

Our culture is high-performing, customer-focused, and team-oriented. I'm looking for someone who is self-motivated, friendly, eager to learn, and genuinely enjoys helping people. If you're a team player who wants to grow, serve customers well, and be rewarded for strong performance, we'd love to meet you.

ROLE DESCRIPTION

As Account Representative for Dan Dougherty - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.