Account Representative - State Farm Agent Team Member

Kert Leblanc - State Farm Agent; Metairie (LA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Job summary

Kert Leblanc - State Farm Agent in Metairie, LA is seeking an Account Representative to grow the agency through meaningful customer relations and proactive marketing of relevant products and services.

You will develop leads, schedule appointments, identify customer needs, nurture relationships, and provide prompt, friendly service across policy inquiries, changes, and billing. A competitive compensation package and growth opportunities are offered.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Communication skills

Customer service

Prospecting

Need anticipation

Active listening

Job description

Benefits

• Simple IRA
• Hiring bonus
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule

About Our Agency

I opened my agency in 1987 and currently lead a team of six. I've been in the insurance industry for over 40 years and still enjoy helping customers protect what matters most. Family is a big part of my life, and I believe the relationships we build with both our customers and our team are what make this career so rewarding.

Giving back to the community has always been important to me. Our agency enjoys supporting local organizations and staying actively involved in the communities we serve.

Our agency offers health benefits, a Simple IRA, licensing reimbursement, and a strong commitment to work-life balance. We believe in supporting our team with the resources and flexibility they need to build successful, long-term careers.

Our culture is family-oriented, supportive, and drama-free. I'm a very engaged agent who believes in working alongside my team and helping them succeed. I'm looking for someone who is highly competitive, goal-oriented, and motivated to achieve great results while contributing to a positive team environment.

Role Description

As Account Representative for Kert Leblanc - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.