Account Representative - State Farm Agent Team Member

Stevenismyagent; Maryville (TN); On-site; USD 30,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Paid time off

Job summary

Steven Hlatky - State Farm Agent is seeking an Account Representative in Maryville, TN to grow the agency through customer relations and by marketing relevant products and services. You will act as a liaison between customer needs and agency departments, delivering proactive service and solutions.

The role emphasizes building relationships, responding to inquiries, and promoting products to meet customer needs while maintaining high service standards.

Qualifications

• Experience in sales (outside sales or inside sales) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services to meet customer needs.
• Clear written and verbal communication; listening skills.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries on coverage, billing, and changes.
• Promote lasting customer relations.

Skills

Sales experience

Customer relationship management

Communication skills

Customer service dedication

Education

Property & Casualty license

Job description

Account Representative - State Farm Agent Team Member

Full Time in Maryville - TN - 37804

• Bonus based on performance
• Paid time off

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION

As Account Representative for Steven Hlatky - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.

Compensation $30,000.00 - $60,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.