Account Representative - State Farm Agent Team Member

State Farm Agent; Memphis (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

One On One Coaching

Advancement opportunities

Paid time off

Profit sharing

Training & development

Bonus based on performance

Competitive salary

Job summary

Tim Grommersch - State Farm Agent is seeking an Account Representative to grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.

You will improve customers' lives by proactively marketing relevant products and services and building strong customer relationships on a daily basis.

Qualifications

• Experience in sales or customer relations is preferred.
• Strong written and verbal communication skills.
• Dedicated to customer service and able to anticipate customer needs.
• Able to relate to customers effectively.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries on product availability, coverages, policy changes, transfers, claims and billing.
• Promote long-lasting customer relations.

Skills

Sales experience

Customer relationships

Communication skills

Anticipate customer needs

Customer service mindset

Education

Property & Casualty license

Job description

Responsive recruiter

Benefits

• One On One Coaching
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development
• Bonus based on performance
• Competitive salary

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

Role Description

As Account Representative for Tim Grommersch - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.

Compensation: $40,000.00 - $60,000.00 per year

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Memphis, TN And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning