Account Representative - State Farm Agent Team Member

Molly Bradley - State Farm Agency Intern; Sedalia (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid time off

401(k)

Bonus based on performance

Job summary

Molly Bradley - State Farm Agency Intern in Sedalia, MO seeks an Account Representative to support daily business operations and customer success. You will grow the office by building meaningful customer relationships and proactively marketing products and services to meet client needs.

Grow your career in a community-focused role as a sociable, results-minded professional. Join a team that values attentive service and ongoing development while helping State Farm customers with their insurance

Qualifications

• Experience in sales or customer-facing roles is preferred.
• Ability to manage customer relationships and provide excellent service.
• Strong written and verbal communication and listening skills.
• Dedication to helping customers and meeting their needs.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products to meet those needs.
• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service including inquiries on availability, coverages, policy changes, transfers, claims, and billing.

Skills

Sales experience

Customer relationships

Communication skills

Customer service

Anticipate customer needs

Relationship building

Job description

Benefits:

• Paid time off
• 401(k)
• Bonus based on performance

ROLE DESCRIPTION:

As an Account Representative - State Farm Agent Team Member for Molly Bradley - State Farm Agency Intern, you are vital to daily business operations and customers’ success. You help grow our office through meaningful customer relations, You improve the lives of State Farm customers by proactively marketing relevant products and services to help meet their needs.

Grow your career as you better your community. As an attentive, sociable, and results -minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.