Account Representative - State Farm Agent Team Member

Holly Coy Leftwich - State Farm Agent; Louisville (KY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Holly Coy Leftwich - State Farm Agent is seeking an Account Representative to join our agency team. In this role you will grow our customer base by building meaningful relationships and promoting relevant insurance products.

You will provide information about policies, assist with applications and renewals, and respond promptly to inquiries while keeping accurate records. We emphasize a warm, team‑oriented culture with coaching and opportunities for advancement.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Experience in customer service or sales preferred.
• Bilingual Spanish preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Detail-oriented

Customer service/sales experience

Bilingual Spanish

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About our agency

I opened my agency in 2021, and today I’m proud to lead a team of seven. Before becoming an agent, I spent several years as a State Farm team member, which gave me a strong foundation and a clear understanding of what it takes to succeed in this business. I’m very family-oriented — married, with four kids and a grandchild — and that same sense of family is at the heart of our office culture.

Community involvement matters to us, and we stay active through events like Donuts with Santa and other local initiatives that allow us to give back. Inside the agency, I work hard to maintain a warm, supportive, and collaborative environment. I value dependability, positivity, and people who genuinely enjoy being part of a team. Culture alignment is everything here.

What can a new team member expect when joining my agency? You’ll be part of a team that truly feels like family. This isn’t just a job — it’s a long-term career with unlimited earning potential, a competitive base salary, and bonuses and incentives throughout the year. There’s plenty of room to grow within the agency, and I provide hands‑on coaching to help you develop professionally and personally.

We love to have fun, support one another, and make a meaningful impact in our community and in our customers’ lives. Your ideas matter, your voice is valued, and your contributions will help shape our success.

Role description

As Account Representative - State Farm Agent Team Member for Holly Coy Leftwich - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.
• Bilingual Spanish preferred.