Account Representative - State Farm Agent Team Member

Jessica Hernandez - State Farm Agent; Austin (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Jessica Hernandez - State Farm Agent in Austin, Texas, is seeking an enthusiastic Account Representative to join our team. The successful candidate will play a crucial role in our daily operations, focusing on building strong customer relationships and promoting our products.

The ideal candidate is competitive, driven, and enjoys a fast-paced work environment. Responsibilities include providing information on insurance, assisting with policy applications, and maintaining strong communication with clients. This is an exciting opportunity to grow in a supportive and team-oriented culture.

Qualifications

• Strong communication and interpersonal skills are essential.
• Must be detail-oriented and able to handle multiple tasks.
• Experience in customer service or sales is preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Customer service

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency opened in 2015 and has grown into a strong, motivated team of five. I’ve been with State Farm for 20 years — 10 of those spent as a team member before opening my own office — so I understand firsthand what it takes to succeed and how to create an environment where people can thrive.

As a big sports fan, I bring that same competitive energy and team spirit into the office. We work hard, celebrate wins, and support each other through every challenge. Community involvement is also a big focus for us — giving back and staying connected to the people we serve is part of who we are.

We love to keep things fun with team dinners, activities like escape rooms, and casual Fridays. Bonuses often tie into team goals or group experiences, and spirit days bring extra energy to the week.

We’re looking for someone with sales experience who’s competitive, driven, and ready to embrace the hustle. If you enjoy connecting with people, setting goals, and being rewarded for your results, you’ll fit right in with our hardworking, team-oriented culture.

Role Description

As Account Representative - State Farm Agent Team Member for Jessica Hernandez - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.