Account Representative - State Farm Agent Team Member

Brian-Hoy---State-Farm-Agent; Mogadore (OH); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Brian Hoy - State Farm Agent in Mogadore, OH is seeking an Account Representative to support daily operations and customer success. You grow the agency by building meaningful customer relations and handling policy applications and renewals.

Join a community-focused team that values service, training, and advancement. You’ll work in a supportive, family-oriented culture with opportunities for professional growth.

Qualifications

• Clear communication and interpersonal skills are essential.
• Detail-oriented with ability to multitask in a fast-paced environment.
• Experience in customer service or sales is preferred but not required.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service or sales experience

Job description

Benefits

• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

I’m a second-generation agent with over 10 years in business, and today our agency operates out of two offices with a dedicated team of 10 employees. Giving back is a big part of who we are — we love being involved in the community through local events, team sponsorships, and our annual Green High School Good Neighbor Scholarship. Supporting the communities we serve isn’t just something we do; it’s part of our identity.

Office culture plays a huge role in our success. We foster a true family atmosphere built on collaboration, growth, and connection, and we regularly invest in team development and off-site team-building experiences. I believe this is a great place to build a career because we focus on helping team members grow their skillsets, offering internal promotions, and creating real opportunities for advancement.

I became an agent to make a meaningful impact on individuals and businesses by helping protect what matters most and secure their financial futures. Outside of work, I enjoy coaching my kids’ sports teams, traveling, and snow skiing. For our team, we offer a 401k, work-life balance, and licensing reimbursement. If you’re looking for a supportive, growth-focused environment where community and culture truly matter, you’ll feel right at home here.

ROLE DESCRIPTION

As Account Representative - State Farm Agent Team Member for Brian Hoy - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.