Account Representative - State Farm Agent Team Member

Isabelle Garcia - State Farm Agent; Coppell (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Annual team travel trip

Job summary

Isabelle Garcia - State Farm Agent in Coppell, Texas, is seeking an Account Representative - State Farm Agent Team Member. This role is crucial to ensuring daily business operations and enhancing customer success through strong relationships and proactive marketing of insurance products.

The agency values teamwork, flexibility, and community involvement, offering unique benefits like annual team trips and a commitment to work-life balance.

Qualifications

• Strong communication and interpersonal skills.
• Ability to multitask and manage details effectively.
• Prior experience in customer service or sales is preferred.
• Bilingual Spanish is a plus.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Customer service experience

Bilingual Spanish

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency opened in November 2021 and has grown into a strong team of six experienced professionals with over 25 years of combined industry knowledge. I was a team member for 10 years before becoming an agent, so I truly understand what it takes to succeed in this business. I decided to open my agency because I was tired of seeing people taken advantage of simply due to a lack of understanding. With a servant’s heart, I’m committed to educating and supporting our customers every step of the way.

As a mom of two, I value work‑life balance and offer my team that same flexibility to prioritize their families. We also stay active in our community by participating in local events, and one of the unique perks of working here is our annual team travel trip — a chance to celebrate our hard work together.

We’re excited to welcome someone who values teamwork, growth, and making a difference both inside and outside the office.

Role Description

As Account Representative - State Farm Agent Team Member for Isabelle Garcia - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Experience in customer service or sales preferred.
• Bilingual Spanish preferred.