Account Representative - State Farm Agent Team Member

Planwithsam; Louisville (KY); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Bonus based on performance

Competitive salary

Job summary

State Farm Agent Sam Wheeler in Louisville is seeking an Account Representative to support daily operations and customers’ success. You will grow the agency through meaningful customer relations and act as a liaison between customer needs and agency departments.

You will market relevant insurance and financial services products, develop leads, and provide prompt, friendly service to build trust and long-lasting client relationships.

Qualifications

• Experience in sales and building customer relationships is preferred.
• Ability to communicate clearly and provide excellent customer service.
• Interest in marketing products and services based on customer needs.
• Property & Casualty license is preferred or required.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service across inquiries about product availability, coverages, policy changes, transfers, claims, and billing.
• Promote long-lasting customer relations and trust with clients.

Skills

Sales experience

Customer relationship management

Communication skills

Customer service mindset

Prospecting & lead generation

P&C license

Job description

Benefits

• Health insurance
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION

As Account Representative for Sam Wheeler - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.