Account Representative - State Farm Agent Team Member

Ryan Miller - State Farm Agent; Joplin (MO); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Ryan Miller - State Farm Agent is seeking an Account Representative to support daily operations, grow the agency through meaningful customer relations, and act as a liaison between customer needs and agency departments. You will proactively market insurance and financial services products to improve customers' lives.

The role emphasizes outbound and inbound customer interactions, timely follow-ups, and delivering friendly service to help clients understand their coverages and claims processes.

Qualifications

• Experience in sales or telemarketing with a focus on customer relationships.
• Strong written and spoken communication and active listening.
• Licensed to sell Property & Casualty insurance is preferred or required.

Responsibilities

• Develop leads, schedule appointments, identify customer needs and market products and services.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries on product availability and policy changes.
• Promote lasting customer relations and brand loyalty.

Skills

Sales experience

Customer relationship management

Marketing product interest

Communication skills (written, verbal,

Customer service dedication

Anticipating customer needs

Relating to customers effectively

Education

Property & Casualty license

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION

As Account Representative for Ryan Miller - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.