Account Representative - State Farm Agent Team Member

Laurabrauch; Lehigh Acres (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid time off

Profit sharing

Training & development

Job summary

Laura Brauch - State Farm Agent is seeking an Account Representative to grow the agency through customer relations and proactive marketing of insurance and financial services. You will serve as a liaison between customer needs and agency departments, delivering timely, friendly service and fostering lasting client relationships.

Responsibilities include developing leads, scheduling appointments, identifying needs, and marketing products to meet those needs, while maintaining high standards of

Qualifications

• Experience in sales, inside or outside, preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Strong written, verbal, and listening communication skills.
• Dedicated to customer service.
• Ability to anticipate customer needs.
• Ability to relate effectively to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including product availability, eligibility, coverages, policy changes, transfers, claims, and billing clarification.
• Promote successful and long-lasting customer relations.

Job description

Benefits:

• Paid time off
• Profit sharing
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Laura Brauch - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.