Account Representative - State Farm Agent Team Member

Jonathan Johnston - State Farm Agent; Florence (MS); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Vision insurance

401(k)

Dental insurance

Job summary

Jonathan Johnston - State Farm Agent is seeking an Account Representative to support daily operations and customer success. You help grow the agency through meaningful customer relations and act as a liaison between customer needs and agency departments.

You will proactively market relevant products and services, develop leads, schedule appointments, and provide prompt, friendly service to customers, helping to build long-lasting relationships in a local Mississippi community.

Qualifications

• Experience in sales preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Excellent communication skills, written and verbal.
• Dedicated to customer service and ability to anticipate customer needs.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service across inquiries including policy details and billing.
• Promote successful and long-lasting customer relations.

Skills

Customer service

Communication skills

Sales experience

Relationship building

Customer needs anticipation

Education

Property & Casualty license

Job description

Benefits:

• Paid time off
• Vision insurance
• 401(k)
• Dental insurance

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Jonathan Johnston - State Farm Agent, you are vital to our daily business operations and customers' success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.