Account Representative - State Farm Agent Team Member

Kavy Singh - State Farm Agent; Indianapolis (IN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Bonus

Competitive salary

Paid time off

Opportunity for advancement

Training & development

Job summary

Kavy Singh - State Farm Agent is seeking an Account Representative to support daily operations and customers’ success. You will grow the agency by building meaningful relationships and aligning customer needs with State Farm products and services.

The role emphasizes proactive marketing, responsive service, and accurate handling of inquiries, billing issues, and policy changes. Experience in sales or customer relations is preferred, and a Property & Casualty license is advantageous.

Qualifications

• Sales experience preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services.
• Strong communication skills.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Customer service

Communication skills

Relationship management

Sales orientation

Attentiveness

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Paid time off
• Opportunity for advancement
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION

As Account Representative for Kavy Singh - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.