Account Representative - State Farm Agent Team Member

Kathy Dierkes - State Farm Agent; Illinois; On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Kathy Dierkes - State Farm Agent in Illinois is seeking an Account Representative. This role is vital for daily operations and customer success, focusing on meaningful customer relations and agency growth.

The ideal candidate will assist with insurance product information, policy applications, and respond to inquiries. Strong communication, detail orientation, and multitasking skills are essential.

Join a supportive team dedicated to customer satisfaction and enjoy benefits like a flexible schedule and opportunities for advancement.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with the ability to multitask.
• Experience in customer service or sales is preferable.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in 1986, continuing a long family legacy with State Farm. My dad was an agent for 30 years before me, and our family has been part of this community since 1954. Today, our office includes two team members, and we take pride in providing personal, relationship-focused service to the people we serve.

We’re a group of dog lovers who enjoy a friendly, welcoming office environment. Community involvement is very important to us, and we’ve spent many years supporting local businesses and organizations. Being part of the town and giving back is a big part of who we are.

For our team, we offer a strong focus on work-life balance and a supportive environment where people can do their best work while still enjoying life outside the office.

Our culture is extremely customer-focused and built around teamwork. We’re looking for someone who works well with others, takes pride in helping customers, and can also stay organized and productive on their own. If you value a close-knit team and a service-driven environment, this could be a great place to grow your career.

Role Description

As Account Representative - State Farm Agent Team Member for Kathy Dierkes - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.