Account Representative - State Farm Agent Team Member

Kaye-Ann Brown-Barrett - State Farm Agent; Whitehall (Lehigh County); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Health insurance

Paid time off

Training & development

Job summary

Kaye-Ann Brown-Barrett - State Farm Agent is seeking an Account Representative to join the team. You will grow the agency through meaningful customer relations and act as a liaison between customer needs and agency departments.

You will promote relevant insurance products and services, assist with applications and renewals, and maintain accurate records while delivering timely responses in a friendly, collaborative office culture. PTO and benefits discussed during recruiting.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Experience in customer service or sales preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Multitasking

Customer service experience

Sales experience preferred

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my State Farm agency in 2024 after spending 19 years with Enterprise, where I built a foundation in leadership, customer service, and business growth. Those years taught me the value of teamwork, accountability, and creating a positive experience for every customer—principles that now define my agency.

I’m an active member of the local Chamber of Commerce and proud to be part of a community that supports small businesses and local growth. My goal is to build an office that not only serves customers well but also fosters professional and personal development for every team member.

I offer PTO, paid holidays, health benefits, licensing reimbursement, and ongoing training and development opportunities. Team members who show initiative and drive will find real opportunities for advancement here.

The culture in my office is friendly, collaborative, and rooted in family values. We’re a small but growing team of three, and we look for people who are competitive yet supportive—those who bring a strong work ethic, a willingness to help others, and a positive attitude to everything they do.

ROLE DESCRIPTION:

As Account Representative - State Farm Agent Team Member for Kaye-Ann Brown-Barrett - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.