Account Representative - State Farm Agent Team Member

Kathlein Guinn - State Farm Agent; Albuquerque (NM); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Kathlein Guinn - State Farm Agent is seeking an Account Representative to support daily agency operations and assist customers with their insurance needs. You will act as a liaison between customers and agency departments, promoting relevant products and services to improve customer outcomes.

Ideal candidates are sociable, sales-minded, and eager to grow their career within a people-first, reward-driven culture. Training, PTO, and advancement opportunities are available as part of the role.

Qualifications

• Strong communication and interpersonal skills for customer interactions.
• Attention to detail and ability to multitask in a fast-paced environment.
• Experience in customer service or sales preferred to support agency goals.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Detail orientation

Customer service experience

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in November 2024 and currently lead a team of three. Before becoming an agent, I spent nine years as a State Farm team member, where I developed a passion for helping customers and building lasting relationships. I graduated from the University of New Mexico with a degree in Business Administration.

Our agency is built on treating others the way we want to be treated. We believe in keeping our word, showing compassion, and creating genuine relationships with our customers. We also enjoy friendly sales competition that pushes us to grow while maintaining a supportive, people-first culture.

Our agency offers PTO, paid holidays, a signing bonus that includes licensing reimbursement, and a strong commitment to work-life balance. We're committed to helping our team members build successful, rewarding careers.

I'm looking for someone who is ambitious, ethical, and takes initiative. If you enjoy working with people, value integrity, and are passionate about helping customers understand their coverage while building lasting relationships, we'd love to meet you.

ROLE DESCRIPTION:

As Account Representative - State Farm Agent Team Member for Kathlein Guinn - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.