Account Representative - State Farm Agent Team Member

Crystal Shelton - State Farm Agent; Hollywood Beach (FL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Commission Pay

401(k)

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Crystal Shelton - State Farm Agent is seeking an Account Representative who is outgoing and customer-focused to grow the agency through meaningful relationships. You will act as a liaison between customer needs and agency departments, marketing relevant products and services to improve clients’ lives.

You will develop leads, schedule appointments, follow up with customers, and provide prompt, friendly service while building long-lasting customer relations in a fast-paced setting.

Qualifications

• Sales experience and customer relationship management preferred.
• Strong communication skills, both written and verbal.
• Ability to anticipate customer needs and relate to customers.
• Property & Casualty license required.
• Customer-focused and dedicated to service.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include inquiries regarding coverage, billing, and claims.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Marketing mindset

Communication skills

Customer service

Customer need anticipation

Empathy

Education

Property & Casualty license

Job description

Benefits:

• Commission Pay
• 401(k)
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Crystal Shelton - State Farm Agent, you are vital to our daily business operations and customers' success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.