Account Representative - State Farm Agent Team Member

David McClain - State Farm Agent; Jonesboro (AR); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Bonus based on performance

Flexible schedule

Job summary

David McClain - State Farm Agent is seeking an Account Representative to support daily operations and customer success. You will grow the agency by building meaningful relationships, identifying client needs, and marketing State Farm products and services.

You will serve as a liaison between customers and agency departments, ensuring prompt, accurate, and friendly service while promoting long-lasting relations with clients.

Qualifications

• Experience in sales preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Excellent written and verbal communication skills.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service across product availability, eligibility, coverages, policy changes, transfers, claims, and billing.
• Promote long-lasting customer relations and trust.

Skills

Sales experience

CRM experience

Marketing interest

Communication skills

Customer service

Relationship building

Education

Property & Casualty license

Job description

Benefits:

• Paid time off
• Bonus based on performance
• Flexible schedule

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for David McClain - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.