Account Representative - State Farm Agent Team Member

Forrest Minx - State Farm Agent; Lutz (FL); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Advancement opportunities

Paid time off

Training & development

Job summary

Forrest Minx - State Farm Agent in Lutz, FL seeks an Account Representative to grow the agency through customer relations and proactive product marketing. You will act as a liaison between customers and agency departments to support service quality and policy needs.

The role emphasizes developing leads, building relationships, and delivering prompt, friendly service while leveraging State Farm products and financial solutions. A Property & Casualty license is required.

Qualifications

• Sales experience preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products based on customer needs.
• Strong written and verbal communication skills.
• Dedicated to delivering excellent customer service.
• Ability to anticipate and relate to customer needs.
• Property & casualty license required.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Marketing interest

Communication skills

Customer service focused

Anticipate customer needs

Relate to customers

Education

Property & Casualty license

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Forrest Minx - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.